Using Natural Language Processing and Sentiment Analysis to Augment Traditional User-Centered Design: Development and Usability Study

Petersen CL, Halter R, Kotz D, Loeb L, Cook S, Pidgeon D, Christensen BC, Batsis JA
Using Natural Language Processing and Sentiment Analysis to Augment Traditional User-Centered Design: Development and Usability Study
JMIR Mhealth Uhealth 2020;8(8):e16862
URL: mhealth.jmir.org/2020/8/e16862
DOI: 10.2196/16862
PMID: 32540843