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| Stay calm. Read the error message and try to understand it. If someone wants to help you, give the exact and complete information. |
| Blijf kalm. Lees de foutmelding aandachtig en probeer ze te begrijpen. Als je iemand om raad vraagt, geef dan de precieze foutmelding en de context waarin de fout zich voordoet. |
- Adminzone: resources for Community Administrators
- Appuals
- ComputerHope
- Daniweb: programming community and computer support forums
- FAQman
- Fora
- AUMHA – Windows Support Center
- Forum d’aide 911 Ordi
- Kioskea: computing community
- Nationaal Computerforum (NL)
- Tech Support Guy
- What the Tech
- Fora voor beginners
- Fixya: tech support, manuals & troubleshooting for consumers
- Free PC Tech
- Scott Hanselman’s blog
- Helpmij forum
- Jing: Take a picture or make a short video of what you see on your computer monitor.
- Microsoft Hulp en ondersteuning
- Microsoft Knowledge Base (MSKB)
- Microsoft forums
- Microsoft Answers
- Microsoft Technet community (IT Pro)
- Microsoft MSDN community (programming)
- ook:
- Stackoverflow
- Systemfault: forum for system and network administrators
- Techcommunity
- Microsoft Software Forum Network
- Microsoft Technet
- Microsoft Support Services
- NoCrash
- PC Guide: Troubleshooting and Repair Guide
- PC Hell: Computer Hints and Tips to bring you back from the Edge
- PcTuts (BE)
- Microsoft SharedView
- Offering Remote Assistance
- Radmin
- Remote Utilities
- Solve your tech
- SOS Ordi – entraide informatique gratuite
- TeamViewer: share desktops
- Tech Faq
- Tech Support Alert
- Tech Support Forums
- Tweakers.net
- WindowsBBS: Help and support forum for Windows
- Winhelponline
- Communities (BE & NL)
- ADM
- AZUG – Azure User Group
- Belgian C++ UG
- BIWUG: Belux Information Worker User Group
- La communauté des IT Pro
- DIWUG – Dutch Information Worker User Group
- dotNed
- itSMF – IT Service Management Forum
- SPEDUC – Sharepoint for Education Community
- Technine: SMB technology user group
- Visual Basic en Access in Belgium
- VISUG – Visual Studio .NET community in Belgium
- NL
- dotned: .NET gebruikersgroiep Nederland
- Dutch Dynamics Community
- WAZUG – Windows Azure User Group NL
- Ook
- Commercial Support platforms
- Accord5 Trellis Desk: help desk solution
- DeskPro
- Freshdesk
- Groove
- Helpdesk
- Help Scout
- Jira
- Kayako SupportSuite
- Mojo Helpdesk
- Nextiva
- Nice PHP FAQ Script
- RealVNC
- Smart Support
- SupportCenter Plus
- swDesk
- SysAid (free version available)
- VisionProject (free for non-commercial use)
- Web Help Desk
- ZenDesk
- Live chat
- Remote control
- AnyPlace Control
- Bomgar
- Classroom Spy
- CrossLoop: secure screen sharing
- Hidden Administrator: a remote PC management tool
- ImPcRemote
- LogMeIn
- Mikogo: easy-to-use free screen sharing
- NetOp
- NetSupport Manager
- Radmin
- RealVNC
- RemoteToPc
- Screenleap: share your screen instantly
- TeamViewer (free)
- TightVNC: free remote control software package
- UltraVNS
- WaykNow
- Other products
- Crafty Syntax Live Help (open source)
- Jitbit: Helpdesk
- NetHelpDesk
- Netsupport
- Sitehelpdesk
- Zammad: helpdesk software
- ZScreen is an open-source screen capture program for Microsoft Windows. It can upload screenshots, pictures, text & files and put the URL in your clipboard in a single keystroke.
- Zie ook / See also